What is it worth for you to truly feel better?

Counseling Pricing + OON Benefits


  • BCBS (All PPO, All Indemnity, Blue Value, and Blue Care Plans)
  • United Health Care
  • Cigna
  • Medcost
  • Aetna

Self-Pay Rates:

All clinicians offer a flat fee self pay rate for services, and allow for 10 clients at a time to receive sliding scale rates as financial assistance. Please email info@madewellcenter.org if this is necessary for you and we can get you connected with the right provider.

**Note – practitioner insurances accepted are listed below:

Laura Graham – BCBS, Aetna
Brittany Patterson – BCBS, Aetna, UHC, Cigna, MedCost
Laura Shaw – BCBS, Aetna, UHC, Cigna, MedCost
Stephanie Tucker – BCBS, Aetna, (soon – Cigna, UHC, Medcost)
Lindsay Evans – BCBS, Aetna
Melissa Candler – BCBS, Aetna
Hannah Parham – BCBS, Aetna
Jenny Vaughn – BCBS, Aetna
Buffy Andrews – BCBS, Aetna, Cigna, UHC, MedCost
Kasi Floyd – BCBS, Aetna, UHC (soon – Cigna, MedCost)

Also – anyone utilizing insurance at our practice will be charged a $5 monthly non-covered service fee to allow us to still continue to be paneled with insurances, and cover administrative costs associated with insurance that is not covered by the reimbursement amount. You will continue to be charged this fee as long as you are an active client.


    Out of Network Benefits:

    While many of our practitioners are in network with the insurances listed to the left, we may have some who are out of network or may not be eligible to accept your insurance type thus making them out of network. 

    Should you have out of network benefits, we have partnered with a payment application that can handle the verification, and claims submission process for out of network benefits for you. That way you only pay what you truly owe for sessions.

    1- First, we have to confirm that you have out of network benefits

    2- Then, if you do we will use this app so you are only charged your copayment for sessions.

    3- We will email you a link to get you set up in the app, get your benefits verified, and claims submitted – and we will charge you via the app for our appointments your copay amount.

    4- If you choose to pay the full amount upfront, and then wait for reimbursement instead, you will be able to track your claims via this account, and receive payment once insurance reimburses.

    If you have additional questions please email info@madewellcenter.org and we would be happy to help!


    What is really included in the costs?

    You may see the self pay rates, and wonder the value of the cost. Below is the break-down of everything that goes into your counseling session:

    • 15-20 minutes of prep looking through your intake paperwork plus notes from previous sessions
    • The one-hour we spend in direct face to face contact with you
    • Homework + resources sent to you each week for continued progress
    • Often times there is paperwork to be done, notes to be typed, or case management coordination/advocacy on behalf of you (another 15-20minutes)
    • For every 1 face-to-face hour with you, there is usually about another 30-60minutes of prep or process or case consultation about your symptoms.
    • In total you are paying for really anywhere from 1.5hrs-2.5hrs of your clinicians time. It’s never just ONE hour. 
    • We aren’t medical doctors seeking to push you in and out in 15 minutes, we are seeking to develop deep understanding, deep relationship, and deep healing. This takes prep, process, and a deep pouring out. Thank you for investing in yourself, and knowing the worth of counseling. 
    • Our Administrative team that verifies your insurance, follows up on your claims, and aids you in scheduling etc. 
    • Your recognition of the value of counseling, also pays for us to continue to be educated and stay up to date on best treatment interventions and practices.

    Payments accepted:

    We accept Cash, Credit Card, HSAs, & FSAs. 

    I’ve used the Madewell Center for lots of different services, including counseling, personal training, yoga classes, and a wellness retreat. It is such a fantastic place! I love that it offers faith-based services without ever being judgmental, and I also love that the Madewell Center gives back to the community in numerous ways. Buffy has a beautiful vision for the good of the whole community, and I feel good about supporting her business. I would say this is a great place to try, especially if you’re feeling a little nervous about trying yoga, personal training, or counseling for the first time.

    Made Well Client

    Out-Of-Network Reimbursement:

    Plans we have not listed as “accepted” are considered out-of-network. We are happy to provide you with a superbill you can utilize to submit to your insurance company for potential reimbursement of services. Or you may use our out of network app to only pay the copay for your out of network benefits. 

    Good Faith Estimates:

    You have the right to receive a “Good Faith Estimate” explaining how much your medical care will cost. Under the law, health care providers need to give patients who don’t have insurance or who are not using insurance an estimate of the bill for medical items and services.
    • You have the right to receive a Good Faith Estimate for the total expected cost of any non-emergency items or services. This includes related costs like cost per session for counseling or health coaching, supplement costs, and any related lab tests run.
    • Make sure your practitioner gives you a Good Faith Estimate in writing at least 1 business day before your medical service or item. You can also ask your practitioner, and any other provider you choose, for a Good Faith Estimate before you schedule an item or service.
    • If you receive a bill that is at least $400 more than your Good Faith Estimate, you can dispute the bill.
    • Make sure to save a copy or picture of your Good Faith Estimate. For questions or more information about your right to a Good Faith Estimate, visit www.cms.gov/nosurprises or call 800-985-3059.

    Additional Services

    Nutrition + Gut Health Coaching

    Healing your mind can sometimes start in your gut. There is a whole micro-cosm of things happening beneath the surface that needs addressing in order to experience total transformation and wholeness.

    Business Consultations

    Are you looking to grow your own practice, but not sure where to start? Our Wellness Director, and practice owner, Buffy Andrews would LOVE to help you grow your practice and niche down on what you’d like to offer.

    There’s plenty of need in the community, and we NEED great practitioners and practice owners. Be sure to email buffy@madewellcenter.org to get started with 1:1 coaching and business consulting.

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    Made Well Center for Wholeness

    The Made Well Center for Wholeness in Wilmington, NC helps bridge the gaps between health and despair. We value access to QUALITY care and evidenced based practices to help our clients actually THRIVE in their healing journey.